Privacy Policy

At Dyna-Glo® Official Store, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our site, browse our grills and heaters, or contact us. We are committed to transparency and compliance with applicable privacy laws, including GDPR, CCPA, VCDPA, CPA, CTDPA, and UCPA.

What Information Dyna-Glo® Collects When You Browse Our Grills & Heaters Site

Dyna-Glo® Official Store collects information in the following ways:

Information You Provide Directly: When you submit a contact form or subscribe to communications, we collect your name and email address.

Information Collected Automatically: When you visit our site, we automatically collect device type, browser type, operating system, IP address, approximate geographic location, pages visited, time spent on the site, and referral source. This information is collected through cookies and analytics tools.

Information From Third Parties: We receive affiliate tracking data from Amazon Associates when you make qualifying purchases through our links. We also receive aggregated analytics data from Google Analytics.

How Dyna-Glo® Uses the Information We Collect About Gas Grills & Propane Heater Shoppers

Dyna-Glo® Official Store uses the information we collect to:

• Operate, maintain, and improve our website and user experience
• Respond to your inquiries and customer service requests
• Send you communications you have opted into, including updates about grills, heaters, smokers, and replacement parts
• Analyze site traffic, user behavior, and engagement patterns
• Comply with legal obligations and enforce our Terms of Use
• Maintain security, prevent fraud, and protect against misuse
• Track affiliate referrals and attribute qualifying purchases through the Amazon Associates Program

Cookies & Tracking Technologies Used on Dyna-Glo® Official Store

Dyna-Glo® Official Store uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. The types of cookies we use include:

Essential Cookies: Required for basic site functionality, such as page navigation and access to secure areas.

Analytics Cookies: Google Analytics tracks how visitors use our site, including pages visited, session duration, and traffic sources. This data is aggregated and anonymized to help us understand user behavior and improve content.

Advertising Cookies: Amazon Associates uses cookies to attribute qualifying purchases to our affiliate links. These cookies track your activity on Amazon.com after you click through from Dyna-Glo® Official Store.

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality and your user experience.

How Dyna-Glo® Shares Information About Your Grill & Heater Browsing

Dyna-Glo® Official Store may share your information with the following parties:

Service Providers: We share information with third-party service providers who help us operate the site, including web hosting providers and analytics platforms. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Amazon.com: When you click an affiliate link and make a qualifying purchase on Amazon.com, Amazon receives information necessary to process your transaction and attribute the sale to our affiliate account. Dyna-Glo® Official Store does not control Amazon’s data practices — please review Amazon’s Privacy Policy for details.

Law Enforcement and Government Authorities: We may disclose information when required by law, legal process, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.

Dyna-Glo® Official Store does not sell your personal information to third parties for their marketing purposes.

How Dyna-Glo® Protects Your Information

Dyna-Glo® Official Store implements reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include SSL encryption for data transmission, secure hosting environments, and access controls.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You use this site at your own risk.

Your Privacy Rights When Shopping for Dyna-Glo® Grills & Heaters

Dyna-Glo® Official Store respects your privacy rights under applicable law. Depending on your location, you may have the following rights:

Rights for All Users:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Request restriction of processing in certain circumstances

GDPR Rights (EU/EEA Residents):

• Right to access, rectification, and erasure of your personal data
• Right to restrict processing and data portability
• Right to object to processing based on legitimate interests
• Right to withdraw consent at any time (where processing is based on consent)
• Right to lodge a complaint with your local supervisory authority

CCPA/CPRA Rights (California Residents):

• Know what personal information is collected, used, disclosed, or sold
• Know whether your personal information is sold or shared and to whom
• Opt out of the sale or sharing of your personal information
• Request deletion of your personal information
• Request correction of inaccurate personal information
• Limit the use and disclosure of sensitive personal information
• Non-discrimination for exercising your privacy rights

State Privacy Rights (Virginia VCDPA, Colorado CPA, Connecticut CTDPA, Utah UCPA):

• Rights to access, correction, deletion, and data portability
• Right to opt out of targeted advertising and certain data processing activities
• Additional rights substantially similar to CCPA rights, subject to state-specific provisions

How to Exercise Your Rights: To exercise any of these rights, submit a request by email to hello@thedynaglo.com or use the contact form on this site. We will respond to your request within 30–45 days, as required by applicable law. We may need to verify your identity before processing certain requests to protect your information and prevent unauthorized access.

Children’s Privacy & COPPA Compliance at Dyna-Glo®

Dyna-Glo® Official Store is not directed to children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at hello@thedynaglo.com. We will promptly delete any information we have collected from children under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA).

Third-Party Links on the Dyna-Glo® Grills & Heaters Site

Dyna-Glo® Official Store contains links to Amazon.com and other third-party websites. We are not responsible for the privacy practices, content, or accuracy of any third-party site. We encourage you to review the privacy policies of any third-party site you visit. Clicking external links and interacting with third-party sites is at your own risk.

International Data Transfers for Dyna-Glo® Customers

Dyna-Glo® Official Store operates in the United States. If you access this site from outside the United States, your information may be transferred to, stored, and processed in the US. We take steps to ensure adequate protections are in place for such transfers in compliance with applicable data protection laws, including GDPR where applicable.

How Long Dyna-Glo® Retains Your Grills & Heaters Browsing Data

Dyna-Glo® Official Store retains personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are typically retained for up to 12 months. Analytics data retention is governed by Google Analytics’ data retention policies. You may request deletion of your information at any time by contacting us.

Email Communications from Dyna-Glo® About Grills, Heaters & Smokers

If you subscribe to communications from Dyna-Glo® Official Store, you will receive periodic emails about gas grills, propane heaters, charcoal smokers, replacement parts, and other outdoor cooking equipment updates. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly at hello@thedynaglo.com.

Do Not Track Signals & Dyna-Glo® Browsing

Some browsers transmit “Do Not Track” (DNT) signals to websites. At this time, Dyna-Glo® Official Store does not respond to DNT signals. We continue to collect and use information as described in this Privacy Policy regardless of DNT settings. You may control cookies and tracking through your browser settings.

Changes to Dyna-Glo®’s Privacy Policy

Dyna-Glo® Official Store may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will indicate the effective date of the latest revision at the top of this page. Material changes will be communicated with reasonable notice, such as a prominent notice on our homepage or an email to subscribers. Continued use of this site after changes are posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

California “Shine the Light” Law

California Civil Code Section 1798.83 permits California residents to request information about personal information shared with third parties for their direct marketing purposes. To make such a request, contact us at the address below. Dyna-Glo® Official Store does not share personal information with third parties for their direct marketing purposes.

Consent to This Privacy Policy

By using Dyna-Glo® Official Store, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use this site.

Contact Dyna-Glo® About Your Privacy & Data Rights

To exercise your privacy rights, ask questions about this Privacy Policy, or submit a data request, contact Dyna-Glo® Official Store at: